Privacy Policy

1. Who We Are

WIZYELAB PTE. LTD. (UEN 202605346M) operates WizyeScout. This policy describes how we handle personal information in connection with the website and service.

2. Information We Collect

• Account details, such as email address, display name, and authentication records
• Creator profile details, preferences, portfolio links, niches, platforms, location, languages, and budget preferences
• Opportunity, application, draft, authorization, saved-item, workflow, and support data
• Technical and usage data, such as IP address, device, browser, timestamps, diagnostic logs, and pages or features used
• Billing records, such as plan, subscription status, Stripe customer or transaction identifiers, invoices, and billing contact details

Stripe processes payment details. We do not receive or store full payment-card numbers.

3. How We Use Information

• Provide accounts, opportunity matching, AI assistance, authorized workflows, and customer support
• Process subscriptions, maintain billing records, and prevent fraud
• Operate, secure, troubleshoot, and improve the service
• Send service, billing, security, and support communications
• Comply with law and enforce our agreements

4. Sharing

We may share information with service providers that help us operate hosting, payments, email, security, analytics, and customer support; with third-party platforms when you direct or authorize an application or message; or where required by law, safety, fraud prevention, or a business transaction.

We do not sell personal information for money.

5. Cookies and Similar Technologies

We may use necessary cookies or local storage for login, preferences, security, and core functionality. If optional analytics or marketing technologies are introduced, we will provide any notice or consent controls required by applicable law.

6. Retention and Security

We retain information for as long as reasonably needed to provide the service, maintain business and payment records, resolve disputes, prevent fraud, and comply with law. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.

7. International Processing

WizyeScout is operated by a Singapore company. Information may be processed in Singapore and other countries where our service providers operate, subject to applicable legal safeguards.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to withdraw consent where processing relies on consent. Contact us to make a request. We may need to verify your identity.

9. Children

WizyeScout is for users aged 18 or older. We do not knowingly provide the service to children.

10. Changes and Contact

We may update this policy and will post the revised date on this page.

WIZYELAB PTE. LTD. · UEN 202605346M
24 Sin Ming Lane, #06-97, Midview City, Singapore 573970
Privacy inquiries: info@wizyelab.com