Cancellation Policy

1. Automatic Renewal

Pro and Agent subscriptions renew monthly and the saved payment method is charged automatically unless the subscription is canceled before the renewal date.

2. How to Cancel

You may cancel at any time through the Billing or Subscription section of your WizyeScout account. If self-service cancellation is unavailable, email info@wizyelab.com from the account email and request cancellation.

3. When Cancellation Takes Effect

Cancellation stops future renewals. Paid access remains available through the end of the current billing period, after which the account moves to the Free plan unless otherwise stated.

Unused monthly submissions do not convert to cash, transfer to another account, or normally roll over after the billing period ends.

4. Refunds

Cancellation does not automatically refund the current billing period. Refund eligibility is governed by our Refund Policy and applicable law.

5. Contact

WIZYELAB PTE. LTD. · UEN 202605346M
24 Sin Ming Lane, #06-97, Midview City, Singapore 573970
Email: info@wizyelab.com