Delivery Policy

1. Digital Service

WizyeScout is an online software service. We do not sell or ship physical goods. Access requires an internet connection and a supported web browser.

2. Account and Free Plan Delivery

Free access is provided online after the user creates and verifies an account and completes any required profile setup.

3. Paid Plan Activation

Pro and Agent plan access is normally activated automatically after Stripe confirms successful payment. The customer receives access through the WizyeScout account associated with the purchase.

If activation is delayed, contact info@wizyelab.com with the account email and Stripe receipt or invoice number. Do not send full card details.

4. Monthly Plan Entitlements

Pro includes up to 20 user-reviewed AI-assisted submissions per billing month. Agent includes up to 60 AI-assisted or authorized automated submissions per billing month as a shared allowance. Current feature details are shown on the Pricing page.

Allowances reset at the start of each billing period. Unused submissions have no stored monetary value, are non-transferable, cannot be redeemed for cash, and normally do not roll over.

5. Authorization and Third-Party Limitations

AI-assisted materials should be reviewed by the user. External submissions or messages are made only with user approval or through a clearly disclosed, pre-authorized workflow supported by the relevant third-party platform.

WizyeScout does not bypass CAPTCHA, identity checks, access controls, payment systems, or third-party platform rules. Opportunity availability and third-party responses are outside our control.

6. Failed or Interrupted Delivery

If paid access is not delivered or a material paid feature is unavailable, contact support so we can restore access or provide another remedy consistent with our Refund Policy.

7. Contact

WIZYELAB PTE. LTD. · UEN 202605346M
24 Sin Ming Lane, #06-97, Midview City, Singapore 573970
Email: info@wizyelab.com